Except from: Finding Reliable Health-care Information on the Internet
http://www.piercecollege.com/usr/encore/DistanceLearning/unit_1/1.4_medicare_edu.pdf
The following is an
overview of basic Internet terminology and tips on searching for reliable
information on the Internet. Evaluating the information you find on the
Internet is critical because the quality of resources posted there varies
tremendously. Key aspects of
evaluating Internet resources include accuracy, authority, objectivity,
currency and coverage.
Internet
Jargon
The Internet is a relatively
recent phenomenon. In the early 1990s the World Wide Web (WWW) transformed the
Internet by allowing users to jump from one document to another related
document by using “links.” Not surprisingly, a whole new world of Internet
jargon developed along with it. These terms can be confusing if you are not
familiar with the Internet. They include: Domain: A domain is an area of
jurisdiction on the Internet. Domain names are organized by what is referred to
as top-level designation which describes the type of organization. A domain
name consists of one or more sections separated by
periods called “dots.” These
domain names make it easier for Internet users, as you only have to remember
the domain name, rather than the numerical IP address.
Examples of domains include:
.com – Commercial entities and
businesses
.edu – Educational institutions
.gov – United States government
.net – Internet organizations such
as Internet service providers
.org – Nonprofit organizations and
other groups
Each country has its own domain
as well, such as .us for the United States and .it for Italy.
HTML: This acronym stands for
Hypertext Markup Language. HTML is the language used to create Web
pages. It consists of a series
of codes that are interpreted by a Web browser in order to display the contents
of a particular Web page.
Commonly used Web browsers include Microsoft Internet Explorer and Netscape
Navigator.
Hyperlink: A hyperlink allows you to link
text in one document or Web page to different text in the same document or page
or to text in a different document or page altogether. Typically, clicking on
the hyperlink connects the user to the new text.
Internet: The Internet is a network of
computer networks. A network consists of two or more computers that are
interconnected and capable of communicating and sharing data with each other.
The Internet is a collection of these individual networks.
IP Address: An IP address is a specific
address for a specific computer on a specific network. Basically, as
mentioned earlier, it is a
numerical locator for computers.
PDF: PDF stands for Portable
Document Format; this format was developed by Adobe Systems. PDF
allows you to open a document
across a broad range of hardware and software and have it look exactly as
the creator intended—with
layout, fonts, links, and images intact.
URL: This stands for Uniform
Resource Locator. A URL is an address that locates a Web site on the
Internet. An example of a URL
is: http://www.medicare.gov.
WWW: This is the acronym for the
World Wide Web, a system of Internet servers that supports documents
formatted in HTML, which
supports links to other documents.
Searching
the Internet
As the Internet has continued
to expand, the use of Internet directories and search engines has become
the norm in terms of searching
for specific information on the Web. Each of these tools has strengths
and weaknesses when it comes to
searching for information.
INTERNET DIRECTORIES
Internet directories are
collections of Web links that have been systematically placed into subject
categories. These directories provide selected and categorized information.
Directories are most useful when you have a specific topic in mind or you want
to get a general idea about what is available on a subject. The disadvantage to using an Internet
directory is that it tends to retrieve fewer documents than a
search engine, but usually
there are also fewer false hits in terms of the information gathered by the
directory. Examples of Internet
directories include MEDLINEplus (http://www.medlineplus.gov) and
Yahoo (http://www.yahoo.com).
INTERNET SEARCH ENGINES
Internet search engines are
software applications that perform rapid searches of databases of words taken
from Web documents. Often
referred to as a “spider” or “crawler,” a search engine tends to retrieve more
hits (i.e., locate more items)
than directories because of the volume of documents included in these
databases. However, the
probability for false hits increases with search engines.
The information retrieved by
the engines is usually ranked in order of relevancy. A word of caution, though:
Search engines perform literal searches based upon words and phrases, not
concepts. Examples of Internet search engines include Google
(http://www.google.com) and Alta Vista (http://altavista.com).
A final comment on the use of
Internet search engines: Search engine coverage has decreased in
comparison to the amount of
information provided on the Web. The
software used to crawl the Web
simply cannot keep up with the
growth of information on the Internet. Thus it is a good idea to use
multiple search engines to
research your topic to be sure that you get as many resources as you can.
Evaluation
Criteria for Internet Resources
The Internet can be a
tremendous resource for professionals since it offers information from all over
the
world. Because so much
information is available and because sources can appear to be anonymous, it is
a
good idea to develop skills to
evaluate whether or not the information you find is reliable. The Internet
allows anyone to publish
information; excellent resources reside alongside the most questionable
resources. Therefore, in this
section we provide some The following criteria can help to assess information
that you find on the Internet.
ACCURACY
. Can the information be verified
in other sources?
. Are references cited?
. Is the document
well-constructed (i.e., good grammar, no spelling errors)?
. Does the site name an editor or
someone who verifies the content?
Accuracy or verifiability of
the information provided is an important part of the evaluation process,
especially if you are not familiar with the source. Also, in terms of research
documents, it is important that the Web site includes information about the
methodology and data collection, so that others can duplicate
the study for purposes of
verification.
AUTHORITY
. Is there an author listed? If
so, is there contact information listed for that author?
. Is the author an authority on
this subject?
. Who is the sponsor?
Authority is a major criteria
used in evaluating the reliability of information. When reviewing information,
you want to be sure that the
author speaks with some sort of authority on the subject matter. Also,
because search engines may
retrieve Web pages out of context, it may be difficult to discern the source.
Check the header or footer or
try to return to the home page of the sponsoring organization for documentation
of authorship and/or sponsorship. Since the accuracy of each link cannot be
guaranteed, it is
important to evaluate each page
separately for authorship, sponsorship and contact information.
OBJECTIVITY
. Is any potential bias
acknowledged upfront?
. Is the page or site promoting a
particular viewpoint? Is the page designed to sway opinion?
. Is the advertising separate
from the objective information on the page?
When evaluating information on
the Internet, it is important to determine who is providing the information
and what their point of view or
bias might be. Everyone has an opinion, and the popularity of the Internet—and
the lack of quality control—makes it a perfect venue for authors to post
questionable data in order to sway your opinion.
CURRENCY
. Is the information clearly
dated? If so, when was the last revision?
. Are updates planned at given
intervals?
. How current are the links to
other documents? Have some expired or moved?
Currency refers to the
timeliness of the information posted on the Internet. Currently there is no
standardization to the meaning of dates on a Web site. Published dates may refer to when the
page was written, when the material was first placed on the Web site or when
the material was last updated. Web
pages that are kept current
usually contain more reliable information. Also, it is important to evaluate
each link between documents
separately. Broken links are a measure of an out-of-date Web page.
COVERAGE
. What is the scope of the Web
page?
. Does it contain references to
more material?
. What does this page offer that
is not found elsewhere?
It is sometimes difficult to
determine the depth of coverage of a particular subject on a Web site since
the format is different than
what is printed on paper. At times
the information may be condensed on the
Web site. Therefore, references
to other sites or documents will give you further opportunities to find
information related to the
subject matter.
.